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Cadence Bank Data Breach: What & How It Happened?

Cadence Bank Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In May 2023, Cadence Bank experienced a security incident that involved the unauthorized access of customer information. This incident was linked to a vulnerability in a third-party software application used by the bank. In response, Cadence Bank took steps to enhance its security and began an investigation to determine the impact. The incident was attributed to external actors, which eventually led to legal actions concerning the bank's data security measures.

How many accounts were compromised?

The data breach impacted over 1.5 million accounts.

What data was leaked?

The data exposed in the breach included names, addresses, dates of birth, Social Security numbers, driver's license numbers, and financial account information.

How was Cadence Bank hacked?

Cybercriminals exploited a critical vulnerability in Progress Software's MOVEit Transfer application, which Cadence Bank used for file transfers. The breach allowed unauthorized access to sensitive customer information within the MOVEit environment. The exact methods used by the attackers to infiltrate the servers remain unclear.

Cadence Bank's solution

In response to the data breach, Cadence Bank took several measures to address the situation and prevent future incidents. These actions included conducting a thorough investigation, installing patches to remediate the vulnerability, and reporting the breach to law enforcement. The security measures implemented by Cadence Bank remain unclear, as well as whether they have stopped using the compromised MOVEit application.

How do I know if I was affected?

Cadence Bank has notified affected customers about the data breach. If you are a Cadence Bank customer and have not received a notification, you can visit HaveIBeenPwned to check if your email address has been compromised in this or any other data breach.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your financial accounts and credit reports for any suspicious activity. Report any unauthorized transactions or changes to your financial institutions immediately.

For more specific help and instructions related to Cadence Bank's data breach, please contact Cadence Bank support directly.

Where can I go to learn more?

If you want to find more information on the Cadence Bank data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Cadence Bank Data Breach: What & How It Happened?

Cadence Bank Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In May 2023, Cadence Bank experienced a security incident that involved the unauthorized access of customer information. This incident was linked to a vulnerability in a third-party software application used by the bank. In response, Cadence Bank took steps to enhance its security and began an investigation to determine the impact. The incident was attributed to external actors, which eventually led to legal actions concerning the bank's data security measures.

How many accounts were compromised?

The data breach impacted over 1.5 million accounts.

What data was leaked?

The data exposed in the breach included names, addresses, dates of birth, Social Security numbers, driver's license numbers, and financial account information.

How was Cadence Bank hacked?

Cybercriminals exploited a critical vulnerability in Progress Software's MOVEit Transfer application, which Cadence Bank used for file transfers. The breach allowed unauthorized access to sensitive customer information within the MOVEit environment. The exact methods used by the attackers to infiltrate the servers remain unclear.

Cadence Bank's solution

In response to the data breach, Cadence Bank took several measures to address the situation and prevent future incidents. These actions included conducting a thorough investigation, installing patches to remediate the vulnerability, and reporting the breach to law enforcement. The security measures implemented by Cadence Bank remain unclear, as well as whether they have stopped using the compromised MOVEit application.

How do I know if I was affected?

Cadence Bank has notified affected customers about the data breach. If you are a Cadence Bank customer and have not received a notification, you can visit HaveIBeenPwned to check if your email address has been compromised in this or any other data breach.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your financial accounts and credit reports for any suspicious activity. Report any unauthorized transactions or changes to your financial institutions immediately.

For more specific help and instructions related to Cadence Bank's data breach, please contact Cadence Bank support directly.

Where can I go to learn more?

If you want to find more information on the Cadence Bank data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Cadence Bank Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In May 2023, Cadence Bank experienced a security incident that involved the unauthorized access of customer information. This incident was linked to a vulnerability in a third-party software application used by the bank. In response, Cadence Bank took steps to enhance its security and began an investigation to determine the impact. The incident was attributed to external actors, which eventually led to legal actions concerning the bank's data security measures.

How many accounts were compromised?

The data breach impacted over 1.5 million accounts.

What data was leaked?

The data exposed in the breach included names, addresses, dates of birth, Social Security numbers, driver's license numbers, and financial account information.

How was Cadence Bank hacked?

Cybercriminals exploited a critical vulnerability in Progress Software's MOVEit Transfer application, which Cadence Bank used for file transfers. The breach allowed unauthorized access to sensitive customer information within the MOVEit environment. The exact methods used by the attackers to infiltrate the servers remain unclear.

Cadence Bank's solution

In response to the data breach, Cadence Bank took several measures to address the situation and prevent future incidents. These actions included conducting a thorough investigation, installing patches to remediate the vulnerability, and reporting the breach to law enforcement. The security measures implemented by Cadence Bank remain unclear, as well as whether they have stopped using the compromised MOVEit application.

How do I know if I was affected?

Cadence Bank has notified affected customers about the data breach. If you are a Cadence Bank customer and have not received a notification, you can visit HaveIBeenPwned to check if your email address has been compromised in this or any other data breach.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your financial accounts and credit reports for any suspicious activity. Report any unauthorized transactions or changes to your financial institutions immediately.

For more specific help and instructions related to Cadence Bank's data breach, please contact Cadence Bank support directly.

Where can I go to learn more?

If you want to find more information on the Cadence Bank data breach, check out the following news articles: